Q: How does the disinfection door work?
A: Just walk over to the chamber and let the machine do the work. You may refer to our Youtube link https://www.youtube.com/watch?v=2V8T35k84Mk for demonstration on how it works.
Q: Is the disinfection door suitable to be used indoor or outdoor?
A: The disinfection door is suitable to be used both indoor and outdoor.
Q: What is auto beam sensor and how does it function?
A: The automatic beam sensor is an infrared sensor. It automatically activates the spray when it detects someone walking pass it.
Q:How many nozzles are there on the SENZ Ultra Clean disinfection door
A: There are 2 models: the Standard model has 6 nozzles, and the Premium model has 10 nozzles.
Q: What solution is sprayed from the disinfection door?
A: Disinfectant is used.
Q: How many times can it spray before the next refill?
A: For the common sanitiser sprays in the market which is 20 liter per bottle, it can spray for about 450 to 500 times on average
Q: Any installment plans available?
A: Yes, we do have 0% interest Installment plan of up to 12 months.
Q: Is this product approved by the government or certified by related authorities?
A: We have obtained SIRIM certificate.
Q: What is the material used to build the disinfection door?
A: Aluminium and polycarbonate.
Q: Where I am able to purchase this product?
A: You are able to purchase this product at the SENZ Marketing (M) Sdn Bhd HQ in Puchong Mas. Here’s our address:
SENZ Marketing (M) Sdn Bhd, No. 3 Jalan Industri Mas 7, Puchong, Selangor
Q: What power plug is used?
A: 13AMP power plug
Q: Will Senz Ultra Clean Disinfection door get rusty?
A: The disinfection door is built from aluminium, thus with proper care it will never get rusty.
Q: What is the Warranty period?
A: The warranty period for both Premium and Standard models is one (1) year.
Q: How long will it take for the SENZ to respond to our request for product repair, maintenance and servicing, and where will the servicing be conducted?
A: We offer on-site service, and it normally takes approximately 4 to 7 working days to arrange.
Q: Is installation and delivery included?
A: Yes, both installation and delivery in Klang Valley, Johor and Penang states will be done by SENZ. For other states other than the mentioned, SENZ will arrange with customer accordingly.