Behind Over 1,200+ 5-Stars Google Reviews Is 16 Years of Listening
📖 BRAND STORY
At SENZ, we believe a kitchen appliance is not just a piece of technology — it’s a part of your everyday life.
From the very first satisfied customer to now over 1,200 5-Stars Google Reviews, we’ve never forgotten one simple truth:
✅ Listening to our customers is more important than just adding features
✅ Solving real kitchen problems matters more than flashy advertising
This trust wasn’t built overnight.
It comes from our unwavering commitment to things that matter:
Every after-sales call we return within 3 hours:
✅ Every product designed for both young families and elderly users.
✅ Every detail — from our auto-clean cooker hoods, to intelSync technology, to anti-dry burning technology.
✅ Even taking the time to provide tutorials video to all our products for customer who need help learning how to use their appliances.
🗣️ “Their customer service was so patient — even my parents learned how to use it.”🗣️ “They have their own expert in-house technician — smooth and professional from start to finish.”🗣️ “Stylish, quiet, and hassle-free — absolutely no regrets.”
These aren’t our words.
They’re the voices of over 1,200 real customers who trusted us and spoke up.
Today, SENZ is more than just a kitchen appliance brand.
We’re a smart kitchen appliances for the next generation — and the brand people feel confident recommending to their family and friends.
We’ll never stop innovating.
But more importantly, we’ll never stop listening to YOU.
That is — and always will be — OUR CORE PROMISE.