Important Things to Note when Buying SENZ Products in Malaysia

Since our establishment in November 2009, SENZ have grown exponentially over the years, thanks to the support of our loyal consumers. As a pioneer of functional and stylish kitchen appliances such as cooker hoods, electric stoves, built-in ovens and many more, we now have over 30 unique and innovative products and over 150 authorised dealers that are easily accessible to customers in the whole of Malaysia.

To better serve you and to ensure a pleasant purchase experience, here are some important things to note when you wish to purchase SENZ products in Malaysia.

What to take note of when purchasing SENZ products?


Product Warranty 

When buying any SENZ products, we strongly encourage you to purchase directly from SENZ, or from our list of Authorised Dealers. This is because only SENZ products that are purchased from our SENZ Authorised Dealers is provided with direct factory product warranty.

If you have purchased SENZ products from other unauthorised dealers that are not listed in our Authorised Dealers’ list, it will not covered by our SENZ product warranty.


After-Sales Service

SENZ offer prompt after-sales service for all SENZ products that are purchased from our Authorised Dealers, our official website, Lazada Official Store or from SENZ showrooms. Thus, you need to take note that if you have bought any SENZ product from unauthorised dealers or via other online shopping platforms, you will have to contact these independent sellers or online shopping platforms directly for product warranty and if you require any after-sales service. 

Where can I purchase SENZ products in Malaysia?

SENZ products are designed to be efficient, stylish and innovative, perfect for the young working adults with a demand for functional yet aesthetically pleasing kitchen appliances that fit into their modern homes and lifestyle.


Purchase from SENZ Authorised Dealers

There are over 150 SENZ product Authorised Dealers across 9 states in West and East Malaysia, you can easily purchase SENZ products from SENZ Authorised Dealers. Make sure you refer to the SENZ website for a complete list of SENZ Authorised Dealers as only authorised dealers can provide authentic SENZ direct factory product warranty and comprehensive after-sales service.


Purchase via SENZ.COM.MY or SENZ Lazada Official Store

Alternatively, you can also purchase our SENZ product via SENZ’s official website. Purchasing SENZ products from the SENZ website is very easy, with only 4 simple steps.

Alternatively, you can also buy SENZ products from SENZ Marketing (M) Sdn Bhd) Lazada Official Store. This Lazada Official Store is directly managed by SENZ Marketing (M) Sdn Bhd, so you can be rest assured of the authenticity and product warranty of the SENZ products purchased from this e-store. 


Purchase from SENZ Malaysia HQ Showroom

You can purchase SENZ kitchen appliances and other products directly from the SENZ Malaysia HQ Showroom in Puchong, Selangor. For any further enquiries, you can drop by our HQ Showroom, or directly contact our Sales Personnel via phone, through our official Facebook page @senz.malaysia or our Instagram page.

SENZ Malaysia HQ Showroom (Puchong):

SENZ Marketing (M) Sdn Bhd,
Address: No. 3 Jalan Industri Mas 7, Puchong, Selangor.

Phone: 019-236 9226 (Central) / 019-302 9242 (Southern) / 019-302 9209 (Northern)

Who can I contact for further info on SENZ products?

We hope that the above information clears any doubt you may have on the purchase of SENZ products. If you have any further enquiries or wish to know more about SENZ or our products, do visit our or contact us today!

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This article is updated at the time its publish, it did not intended to benefit any party at anytime.Do contact us for more information in details of our product