(1) Q: What is the difference between open a hole and don’t open a hole in my kitchen? A: If you can open a hole in your kitchen we will suggest you to open a hole to extract the grease out. (2) Q: What if my place is not allowed to open a hole in […]
(1) Q: What is the difference between SENZ cooker hood and other brands? A: We focus mainly on angled tempered glass designer cooker hood, not only it comes with very elegant style, it is also very easy to clean with a glass surface as compare with traditional stainless steel surface. We are also currently the […]
(1) Q: Where does SENZ products made in? A: We are a Malaysia brand and we designed all our products and it is being manufactured in our factory that is located in China. (2) Q: What is the warranty period for SENZ products? A: We provide 1 year product warranty for all our products […]
(1) Q: Di manakah produk SENZ dibuat? A: Kami adalah jenama Malaysia dan kami merancang semua produk kami dan ia dihasilkan di kilang kami yang terletak in China. (2) Q: Berapah tempoh jaminan untuk produk SENZ? A: Kami memberikan jaminan produk selama 1 tahun untuk semua produk kami dan kami menyediakan perkhidmatan di lokasi […]
(1) Q : SENZ 的产品是在那里制造的？ A：我们是马来西亚牌子，所有的产品都是我们的自家设计，产品是在我们位于中国的工厂制造。 (2) Q : SENZ的产品有多少年的产品保修期吗？ A：我们公司提供一年的产品保修期和提供全西马的上门维修服务。油烟机产品的话，我们提供一年产品零件保修期，3 年马达保修期。 (3) Q：产品价格包括安装费吗？ A：我们的产品价格不包括安装费用，基本的安装费用从RM 100.00 到 RM 300.00 不等，您可以查看我们基本安装服务的条款: SENZ Installation T & C 2020 – CH (4) Q : SENZ的煤气炉是否有国家安全认证？SIRIM？ A : 我們SENZ的煤气炉都有国家SIRIM的安全认证。 (5) Q : SENZ 的电炉是使用什么插头？ A：我们的双头炉都是 15amp的插头, 除了型号1) SZ-RI3200i 2) SZ-RC110 3) SZ-SRC9008 4) SZ-SDI9010 是13amp 插头。 […]
(1)Q: Why is there red flame when I ignite the gas cooker?A: This could be due to various factors, however there are 2 common factors: a. Red flame might occur when it is running out of gas. b. The burner was stuck with dirt, you will need to clean the burner regularly. […]
(1) Q: Why choose SENZ Invisible Hood? A: Our invisible hood is currently the only cooker hood in Malaysia that has an ultra slim design, with only 6mm glass thickness, it blends seamlessly into your kitchen and is very space saving. For more product info: https://www.senz.com.my/product/senz-sz-ch1288rc-b/. (2) Q: Do I need to install hose / […]
(1) Q: Mengapa memilih SENZ Invisible Hood? A: Invisible hud kami adalah satu-satunya dapur hood in Malaysia yang mempunyai reka bentuk yang sangat langsing, dengan ketebalan kaca hanya 6mm, ia menyatu denggan lancer ke dapur anda dan sangai menjimatkan ruang. Untuk lebih banyak maklumat produk: https://www.senz.com.my/product/senz-sz-ch1288rc-b/. (2) Q: Adakah saya perlu memasang hos / paip […]
Do you know that you can purchase SENZ products online? Now you know you can! Buying SENZ products online is super easy, just follow these simple steps and you will receive your new stove kitchen appliances in no time! Step 1: Go to SENZ.COM.MY SENZ products are sold through our corporate e-commerce website. Firstly, go […]